Pia S5 Proxy Review 2024

PiaProxy is one of the best services for demanding tasks such as market analysis, multi-accounting, and web scraping. They have a huge pool of legally sourced residential IPs in more than 200 countries and regions worldwide.

Summary rank ? Enjoy 24 hours of session time with long-acting native IPs.
Users feedback 4,1
Network stability 4,2
Price 4,1
Support 4,1
Proxy Functionality 4,2
Experts evaluation 4,7
Network stability 4,7
Price 4,6
Support 4,8
Proxy Functionality 4,7
proxybros.com rank 4,8
How we score?

When analyzing the proxy, we have conducted in-depth research that helped us reveal all the strong and weak points of the service. Considering expert opinion and customer feedback, our pros studied the range of options and, finally, tested the service.

Here are the steps we followed when conducting research:

Analyzing the customer feedback

We have visited several forums devoted to proxy discussion and even participated in it. We have studied reviews on reliable resources with only one purpose – to make our review precise.

Getting to know the expert opinion

We have communicated with experts in the proxy industry. To uncover some hidden pitfalls, we asked professionals about its key features. In our review, we will tell you everything you need to know about the strong and weak points of the proxy provider.

Studying Terms & Conditions

At this point, experts have studied the legal basis. They have touched upon the place of registration, owners, achievement, reputation, and so on.

Exploring proxy types

To understand the quality of services the company provides, we test each of the proxy types it offers. The range of proxy types can vary as well as their quality.

Evaluating the quality of support

The support team reflects the reliability of the company hence it is essential to check it. We pay attention to response time, the communicative skills of managers, and the usability of the service. Besides, our expert becomes a real user to get into the situation of purchase.

Testing the service

We have checked the proxy provider’s backward and forwards. To make our research full and deep, we have tried out all proxy types offered there. Our experts have analyzed the work of servers paying attention to their features and functionality. In our review, you can look through a detailed description of features.


Our experts have compared this proxy with other popular services. In their comparison, they have touched upon the pricing, set of features, and characteristics. You can find out more in the Comparison section of the website.

What is best suited for?
  • market research and web scraping.
We like
  • A huge pool of clean, reliable residential IPs
  • Geo coverage of 200+ countries/regions
  • 100% compatibility with all systems
We dislike
  • No free trial


IP types
  • IPv4
  • IPv6
Founding date
June 6, 2022
Domen registration date
June 6, 2022
  • English
  • German
  • Russian
  • Chinese
  • Spanish
  • Vietnamese
  • Malay
  • Indian
  • 200+
Proxy types
  • Residential Proxies
  • Static Residential Proxies
  • Premium Proxies
  • SOCKS5
  • HTTP
Pool of IPs
IP Rotation
Personal Dashboard
Partner program
Free Trial
Payment Types
  • PayPal
  • Debit card
  • Crypto Transfer
  • Alipay
  • Apple Pay
  • Google Pay
  • Local payment
  • etc.
  • Anti-fingerprint browsers, proxy tools, browsers, simulators, collectors, and other tools or scripts.
Refund Policy
Allows refund/replacement services Read terms
Other Features
  • The largest business residential proxy pool
  • One Pia S5 app for all devices
  • Unique Long Acting ISP plan
  • Video tutorials & user guides
  • Affiliate Program
  • IP Lookup


PIA’s web page
All PIA socks 5 proxies are genuine and sourced from legitimate sources

I learned about the Pia S5 Proxy just a while ago, and because I had heard a lot of good things about it, I decided to test it myself. I bought the 620 IPs plan for $81 and used it for a month, mainly for market research and web scraping. All in all, I’m thrilled with what I got for my money.

Just to put it in context, the service specializes in residential proxies, including ISPs. They have a pretty good geo coverage (over 200 countries) and a huge pool (over 350M IPs). Their solutions fit any (or almost any) purpose you can think of. Ad verification, affiliate testing, and price monitoring — all possible. Plus, the aforementioned market research and web scraping, of course. But let’s get down to specifics.

Feature-Set and Guidance: Get More than Just Proxies

PIA’s features screenshot
The features of the PIA socks service are quite abundant

At first sight, the Piaproxy feature set looks standard. There’s nothing you don’t find in other services. But what crossed my mind as I tested them is that you often don’t find all these features in ONE place. So, if you give it a thought, it’s a rich feature set they have.

100% Compatibility

They say it’s compatible with Windows, MacOS, and Linux, and it really is. I used it both on Linux and Windows without any additional steps. I know how precious it is because, not long ago, I was testing a service that had special configuration tools that were only compatible with Windows. These would work on Linux, but there were special configuration instructions for that, too. And, of course, they didn’t say a word about it on the website. I’m not going to name the company as they’ve fixed it now, but the fact remains that compatibility matters.

State & City-level Targeting

What I want from a proxy service is accurate city-level targeting and good geo coverage (i.e., many locations are available). These are my minimum requirements, and PIA S5 Proxy meets them very well. With them, you can target by 

  • City,
  • ZIP,
  • ISP.

All in all, they cover more than 200 countries and regions. What I especially like here is that they have millions of IPs in different parts of the world, not just in the USA. For example, my particular interest is Brazil (I even compiled a list of the best Brazil proxies a bit earlier), and they’ve got almost 3M IPs there. Bravo!

Free Android-based Proxy Manager App

Everything available in your web version is also available in the Android proxy manager app. You download one from the provider’s website, and all its functions are free. You can switch between IPs with a click, manage settings, automation, and whatever else.

Of course, it depends on why you need proxies, how you use them, and all that, but for me, it makes a huge difference when you can manage proxies when you are away from the PC. And then I also enjoyed the app’s interface. It’s super friendly. Even if you’ve never had anything to do with proxies before, you won’t have any difficulty.


Like I said, I used Pia for Linux and Microsoft to scrape sites and perform market research. They have bulk proxies and automation, so most of the job is performed without any intervention on your part. If you, too, need proxies for crawling and scraping, you can check my recent review, where I specifically focus on such providers. I’d certainly add PIA to it if I were writing it today.

Plus, another thing that I should probably mention here is that they allow you to create several sub-accounts. And each sub-account (there may be up to 20 of them) can have its own settings if necessary. That’s very convenient.

99.99% Network Online Time

Now, you might think, “OMG, they all say it, no?” At least, I feel exactly this when I see such claims. And let’s be honest, most users never actually check this. If the proxy works and I’m happy with it, I don’t care much if that’s 99.9% or 99.8%, or even 99.1%.

So why have I included this point in my review, then? Just to show you that it’s all very very smooth. That’s what my impression was. I only had about 4 minutes of downtime throughout the entire month. That’s a very decent performance, I believe.

Cryptocurrency Payments

I absolutely love crypto payments in proxy services because some (in fact, quite many) services deliver you proxies only when they get your money. And you very well know what Visa and Mastercard transactions are like. They can take 10 hours, or they can take 48 hours. Sometimes, you just can’t afford to wait for two days. So, my take is that it’s cool that PIA accepts crypto payments. I paid for my plan in Tether and received my proxies the same day.

But even if you aren’t interested in crypto payments, you’ll probably be happy with their choice of options here. Besides Visa and Mastercard, which I’ve mentioned already, they accept PayPal, WeChat Pay, Google Pay, Apple Pay, and the so-called local payment (e.g., PTX).

Convenient Dashboard

I doubted whether or not to include this in my review. A convenient dashboard doesn’t seem to be something unique these days. But then I thought this shouldn’t downplay the advantages of PIA’s dashboard. Yes, it’s common, but it’s still an advantage, right? And I really enjoyed working with it. You can

  • see your pool there,
  • configure targeting,
  • track statistics.

Plus, it has in-built APIs and lets you set up sub-accounts. And a lot more. So it is good, indeed.

How to Use PiaProxy

A screenshot of the opportunities you get with PIA
Use Piaproxy login (insert a coupon code in case you have one), password, and IP for verification

The service has solutions tailored to 12 different use cases (perhaps more, but that’s what they mention on their website). Besides my use cases — market research and web scraping — these include

  • Ad verification
  • Brand protection
  • Price monitoring
  • Sneaker bots
  • E-commerce, and others.

So when you know the use case, you can speak to a manager, and this—I believe—is a very good idea because they can select a plan that will fit you best. For example, I actually thought I needed a bigger plan, but when the manager found out about my project’s scope, she told me I would do well with 500-600 proxies. So, in the long run, this saved me almost $70.

Then, you complete the purchase and get your proxies. You’ll manage them through your dashboard. You can download PIA for PC, install the PIA Chrome extension (e.g., PIA Firefox), and download the Android app. All in all, it’s all pretty smooth.

Options and Additional Tools

Free IP lookup
The service has some free tools and options that even unregistered users can benefit from

I’ve noticed that proxy services now try to add as many free tools or cool features as possible. And not only proxy providers. ProxyBros, for instance, now has its own proxy checker (a fairly good one, by the way). As to PIA, I wouldn’t say it excels in this field. In effect, it has two tools: 

  • IP Lookup
  • ISO country code table.

I also heard they had (or were planning to have?) PIA VPN for Chrome, but since I’m not an active user of VPNs, I’ve never checked this.


Screenshot of the ad verification use case
The PIA socks5 proxy services are super user-friendly

I think it’s cool that the service has apps for all devices. You can download PIA proxy app for Windows. There’s a Piaproxy download for MAC. There’s the Linux Pia proxy download and a group control app. So you can really use it however you want.

Plus, they have a very helpful user guide (with screenshots) for how to configure different types of settings (e.g., how to configure the PIA Firefox extension). I think all proxy services should have such tutorials because you must be able to do anything you want to without contacting support.

Customer Service

A screenshot of PIA s5 proxy review on Trustpilot
Many users praise the service specifically for customer support

I haven’t interacted much with their customer support because, like I said, you are pretty autonomous in managing your proxies. Everything you need is in your dashboard, and if something’s unclear, you will find those cool tutorials I wrote about. Still, from those few interactions I’ve had, I can say the guys are accommodating and open. And they are not pushy at all (which is rare, you know).

One aspect I didn’t like much is that their primary communication channel is email. I understand that this is perhaps the most convenient way for the team to manage requests. Yet, as a user, I’d prefer something more prompt. For example, if I can’t download PIA extension for Chrome, or have an issue with my Piaproxy login, or whatever else, I’m not very happy having to wait for up to 24 hours.

Performance Testing

A screenshot of the major performance characteristics
Both regular solutions and PIA PC premium proxies show excellent performance

I’ve already told you about the 99.99% network online time, with which I was super happy. Then, there’s also the speed factor. They say the speed is 20-50M/s — my tests showed 37-43M/s. Even if I hadn’t performed these tests, I’d say the speed is very good. Perhaps it’s slightly better than I have with proxies on average. Plus, you can have ISP sessions that last up to 24 hours.

PIA Proxy Pricing

The screenshot of prices
Prices at PIA socks 5

The costs here are average. I know cheaper services, and I know more expensive ones. What caught my attention was that they had some fantastic special offers. For example, they have this plan where you buy 800 IPs for $144, and they give you 800 for free. The only reason why I didn’t buy it and went for a smaller one was that I only planned to test the service. Otherwise, I’d be happy with such a profit. My plan cost me $81 for 620 IPs (it’s $0.13 for 1 IP), and I think it was worth every single dollar.

They also have a pretty attractive enterprise plan. With my team, we are now considering their 30k IP plan for $1.2k because it’s just $0.04 for an IP — it’s really cheap. Since I now know that the quality is high, it sounds like a very cost-effective deal.

I haven’t needed a PIA refund, but they say they allow it, too.

Is PIA Safe?

Screenshot of the brand protection use case
They take safety 101% seriously at Piaproxy

Of course, you can never be sure when it comes to safety. What I personally liked is that the service has a comprehensive Vulnerability Disclosure Policy. You can find it at the bottom of their home page.

Plus, they have this Piracy Warning list with scam sites to protect you. And they use a proprietary algorithm to encrypt the communication protocol. Their proxies are anonymous (nothing new here, though), and you can also enhance this with fingerprint replacement when using a fingerprint browser. All in all, I felt completely safe with them and have seen nothing to believe otherwise.

My Verdict

PIA S5 Proxy is a good service. It’s completely transparent about what to expect and gives you a very good product. They are proud of their massive pool of clean residential IPs, and that’s not ungrounded. I haven’t had a single issue with these proxies. They completed pretty tough tasks for me, and they did it really well with minimum involvement on my part.


What is PiaProxy?

PIA SOCKS5 proxy is a service that specializes in residential proxies. It offers PIA proxy download apps for all systems, including Microsoft, macOS, and Linux. Its solutions are especially suitable for web scraping and market analysis.

Is there a trial period or a money-back guarantee with PiaProxy?

They say a PIA refund is allowed, but each case is reviewed individually. For example, if you download PIA for PC and it doesn’t run, they will either fix the issue or give you the money back (on condition that you report the problem within 48 hours after the purchase).

Is PIA suitable for web scraping?

Absolutely! I used PIA for Linux, and they did complex web scraping tasks for me. Plus, they did much of it automatically.

Can I get a refund for PIA Proxy?

A refund is allowed, especially if there’s a technical issue (e.g., you download PIA for PC or the mobile app, and they don’t work). But you should contact the team ASAP.

What proxy protocols does PIA Proxy support?

All the most widely used actually—HTTP, HTTPS, and SOCKS5.

Can I buy PIA proxies with crypto?

Yes! The service supports payments in all major cryptocurrencies.

Does PIA offer a free trial?

No. But when you buy a plan, you get a Piaproxy login and can immediately test all the solutions (e.g., download PIA extension for Chrome, download the app for Android, etc.). And if something doesn’t work, they will either fix it or provide a refund.

Have you given these proxies a try yet? Or do you have specific questions or need more details? We’re interested in your experiences, both the highs and the lows. Please share your thoughts with us!
Alyce Falk
Alyce Falk
I am a complete lunatic at using proxies so I am thankful to the support team for being so helpful and patient. Thank you so much for walking me through the whole thing!
Jun 26, 2023
Lena Menchaca
Lena Menchaca
The customer service is splendid! I’m not very tech savvy so it was important to have someone available to help whenever necessary. Any time I reached out to them, the response was immediate.
May 12, 2023
Malik Saeva
Malik Saeva
Everything works well, the residential proxies are really fast. Despite some minimal technical issues which we resolved at the start, everything seems to be smooth. It’s a good service for its price overall.
Feb 05, 2023
Naya Keegan
Naya Keegan
Nathaniel is the best manager. There have been so many issues on my side (starting from the fact that I chose the wrong type of proxies, at first) and he solved them ALL!
Jan 17, 2023
Tim Sutherland
Tim Sutherland
I’ve been using their datacenter proxies for a couple of months. They are more reliable than those I previously used. I bought them for scraping and they cope with the job so far.
Nov 28, 2022
Gaby Lander
Gaby Lander
I was skeptical if paid proxies were any better than free ones. I am now perfectly satisfied with the decision to use the paid service as their proxies are faster and more reliable.
Sep 19, 2022
Nick Black
Nick Black
This is by far the most supportive service I know. They guide you all throughout the setup process and can even provide recommendations regarding which type of proxy will best suit your needs.
Aug 26, 2022
Steve Culpo
Steve Culpo
I used their backconnect proxies and they are very very good! Plus, I loved the dashboard where you can independently manage your pool of proxies. The control panel is intuitive and really convenient.
Jun 04, 2022
Trisha Heskin
Trisha Heskin
Good YouTube proxies, I am 100% happy with their performance. The support team is friendly and useful, too. They helped me to customize and configure the settings for my purposes, which is great!
Mar 09, 2022
John David
John David
Using these residential proxies for web scraping has been a game-changer for me. The speeds are impressive, and the connection stability is top-notch. Plus, a special tribute to the support team — it was excellent in helping me get set up.
Nov 15, 2023
Nathaniel Hartwell
Nathaniel Hartwell
The proxy service offers excellent speed and reliability for my daily tasks. Whether using residential or data center proxies, the performance is consistently outstanding.
Jan 22, 2024
Alex Kim
Alex Kim
I use their proxies for market research, and this service has been fantastic. The variety of IPs and the speed make it easy to gather data quickly. Great value for the price!
Mar 1, 2024
Hannah Whitmore
Hannah Whitmore
These proxies are perfect for accessing geo-blocked content. The speed is impressive, and I haven't faced any issues with connectivity. I also have to note the number of IPs; I guess I have never encountered such a variety.
Jun 10, 2024
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      by Dan Goodin
      07 Jun 2024

      "Proxy & VPN Virtuoso. With a decade in the trenches of online privacy, Dan is your go-to guru for all things proxy and VPN. His sharp insights and candid reviews cut through the digital fog, guiding you to secure, anonymous browsing."

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